Privacy Policy – Faceo
Effective Date: 10-02-2023
Last Updated: 24-08-2025
At Faceo, your privacy is our priority. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services. By using Faceo, you agree to the practices described in this Policy.
1. Terminology
- “Client”, “You”, “Your” – refers to the person accessing this website and accepting the Company’s terms.
- “The Company”, “Ourselves”, “We”, “Our”, “Us” – refers to Faceo.
- “Party”, “Parties” – refers to both the Client and the Company.
Any reference to singular/plural, he/she/they, or capitalization shall be interpreted interchangeably.
2. Information We Collect
We may collect the following types of personal data when you interact with our website or services:
- Name (First and Last)
- Email Address
- Phone Number
- Billing & Shipping Address (including State, City, ZIP/Postal Code)
- Usage Data (e.g., IP address, browser type, pages visited, device information)
3. How We Collect Data
- Directly from You – when you sign up, make a purchase, contact us, or subscribe to our newsletter.
- Automatically – through cookies, tags, and tracking technologies when you browse our site.
4. Use of Your Personal Data
Faceo may use your personal data for the following purposes:
- To provide and maintain our services and products.
- To process your orders, payments, and deliveries.
- To create and manage your user account.
- To contact you via email, SMS, or phone regarding updates, promotions, or order-related communication.
- To send you offers, newsletters, or product recommendations (you may opt out anytime).
- To improve our website, services, and customer experience through analytics.
- To comply with legal and regulatory requirements.
5. Cookies & Tracking
Faceo uses cookies and similar tracking technologies to enhance your browsing experience. You can manage or disable cookies through your browser settings. However, some features of our website may not function properly without them.
6. Retention of Data
We will retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. Typically, personal data is retained for up to 3 years unless a longer period is legally mandated.
7. Sharing & Disclosure of Data
We do not sell or rent your personal information. Your data may only be disclosed:
- To trusted service providers assisting in operations (e.g., payment gateways, shipping partners).
- To comply with legal obligations or government authorities.
- To protect the rights, safety, and property of Faceo, our users, or the public.
- In case of a business transfer (e.g., merger, acquisition, or sale).
8. Data Transfers
Your personal data may be processed outside India. By using our services, you consent to such transfers, provided that adequate safeguards are in place to protect your information.
9. Security of Your Data
We use reasonable technical and organizational measures to protect your personal data. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute protection.
10. Children’s Privacy
Our services are not intended for individuals under 13 years of age. We do not knowingly collect data from children. If you believe your child has provided personal information, please contact us, and we will promptly delete it.
11. User Rights
Depending on your location (India – DPDP Act, EU – GDPR), you may have the following rights:
- Access to your personal data
- Correction of inaccurate information
- Deletion of your data
- Restriction or objection to processing
- Withdrawal of consent for marketing communications
- Data portability (where applicable)
To exercise these rights, contact us at faceoskincare@gmail.com.
12. Third-Party Links
Our website may contain links to external sites. We are not responsible for the content, privacy policies, or practices of these third-party websites.
13. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page, and significant changes may be notified via email or website notice. Please review this policy periodically.
14. Governing Law
This Privacy Policy and any disputes shall be governed by the laws of India, in accordance with the Digital Personal Data Protection Act, 2023.
15. Contact Us
If you have any questions about this Privacy Policy, please contact us:
📧 Email: faceoskincare@gmail.com
